I'm evaluating the Trial Version of SmithCart 5.62, and attempting to create a product matrix. After following the steps in the manual, creating the Header, Items, and Detail, this is supposed to be what happens:

After you are finished creating your product variant matrix click navigate to the product details page for the product and you will notice a new tab titled “Matrix” in the tab control where the product description is displayed.

Unfortunately, the "Matrix" tab does not appear. I've gone over the steps multiple times, with no luck. Does the Product Matrix work in the trial version? Or am I doing something else wrong?

Thanks.

Hi Steve,

Please also provide a screenshot of your Product Setup, and Product Details settings.

Also, screenshots of the following tab on the Manage Variant Matrix screen:

• Matrix Header
• Matrix Detail
• Matrix Items
• Matrix Footer

Thanks!

Hi Steve,

I was able to replicate the issue of once the Matrix is configured, the Matrix Tab is not being displayed on the Product Details module. I have logged this to our Bug Tracker system as Bug ID: 295 to be resolved in a future release and we will reply to this thread as soon as an update is available.

If you would like to have this item prioritized into programming right away please submit a quote request at the following link: https://www.smith-consulting.com/serv...

It is NOT required that you sponsor this fix, just if you would immediate attention to the issue you reported.

Thanks for reporting this issue!

Thanks for the update. I see that the next release is scheduled to drop this week. Unfortunately, our trial version has expired in the meantime. How can we get that extended?