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11/20/2013 7:53 AM
 
Hi
It seems that every time I use a new feature it's a new adventure with smith-cart :) I have 16 items with an inventory value of 1. I have hide out of stock selected in settings assuming that once a customer purchases 1 of the item, the inventory would go to 0 and the product would not be shown in the product list. Not the case. The inventory is not decremented and the product still shows up in the product list. The item status is set to closed not shipped as the item is not a shippable product.

I was also trying to hide the quantity field but no matter what I checked it still showed. I quess with inventory tracking on it's not possible to hide the quantity field?

Dnn 7.1.2 smith cart 5.68


 
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11/20/2013 2:36 PM
 
Hello,

Is this a Product Variant or top level Product?

Which Payment Gateway are you using?

Which Payment Method did you checkout with?

Thanks!
 
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11/20/2013 4:24 PM
 
Hi Kevin

The products are top level products each with 3 variants. The payment gateway is authorize.net and the payment method is credit card.

Thanks for the continued help
 
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11/20/2013 4:41 PM
 
When checking out, did you select any Variants? If so, have you configured your Variant Inventory?

Thanks!
 
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