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9/18/2013 6:04 PM
 
Hello Everyone,
I went through the basic install and am having problems with the shipping.
The shipping rate I need to implement is 9% with a $6 minimum.
I attempted to do this by using the Custom Methods in the Manage Shipping section.
I added the following values:
  • Sort Order = 1
  • Shipping Method Name = Standard Shipping
  • Shipping Method Amount = 6
  • Surcharge Percentage = 9
  • Surcharge Amount = 0
  • Role = All Roles
  • Share = Yes

In the BuyNow settings I selected the option "Custom Ship Methods with Fixed Amounts" as instructed on the top of page 213 of the Product Manual found here: http://www.smith-consulting.com/Portals/0/docs/SmithShoppingCartManual52.pdf

I am using Smith Cart Version 5.62 and DNN version 7.1.0

I added a single product then tested the checkout multiple times.  The first time I tested the checkout, I saw where the checkout form has a drop down for shipping options with my single shipping method.  When I select it, the shipping price is $6 flat.  For some reason SmithCart is ignoring the percentage.
How do I configure the shipping to do 9% with a $6 minimum?

Thanks

 
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9/23/2013 8:11 PM
 
Hi Andy,

Thank you for reporting this issue. I have been able to replicate the issue and have logged it to our BugTracker as BugId: 261 to be resolved by programming as soon as possible. I will post back with an update as soon as one is available.

If you would like to prioritize this issue to be addressed immediately, please submit a quote request at the following link:

http://www.smith-consulting.com/servi...

Please Note: It is not required that you sponsor this fix, and would only be necessary if you would like immediate attention to the issue.

Please let me know if you have any more questions or concerns. Thank you!
 
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9/9/2014 9:02 PM
 
Hi Andy,

I wanted to update this thread to inform that I have not been able to replicate this issue in version 6.72 of SmithCart. If you are currently experiencing this issue, an upgrade to the latest version of the Cart with resolve it.

The following KB articles will help confirm the issue is fixed in the latest version:


If you need any assistance the following are available:


 
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