HomeHome Product Discus... Product Discus...SmithCartSmithCartAuthorize.net Not working after upgrade to 6.87Authorize.net Not working after upgrade to 6.87
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2/12/2015 5:50 AM
 
Kevin Smith
No Ranking


Joined: 7/16/2010
Posts: 17
After upgrading to 6.87 the SmithCart seems to be letting any CC information through as valid even if it is bogus or expired. It doesn't seem to be communicating with my Authorize.Net account at all. So even in the case of a valid purchase nothing is being passed to Authorize.net and the customer is not being charged. I'm using Authorize.net(AIM)
 
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2/12/2015 6:05 AM
 
Kevin Smith
No Ranking


Joined: 7/16/2010
Posts: 17
As a side note that may be (and probably is) completely unrelated... in the numerous tests I've performed I've never once received my customer confirmation email.
 
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2/12/2015 6:16 AM
 
Kevin Smith
No Ranking


Joined: 7/16/2010
Posts: 17
In logging into our Authorize.net account I see that no transactions are showing up on the day the customers order was placed.
 
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2/12/2015 8:34 AM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452
Do you see any errors in your DNN event viewer?
At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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2/12/2015 8:44 AM
 
Kevin Smith
No Ranking


Joined: 7/16/2010
Posts: 17
No, I have no errors in the log corresponding with this portal or that process. For a split second I thought maybe it was related to the POODLE issue but we had plenty of successful transactions after the Nov 4 cutoff. The didn't stop working until after the upgrade to 6.87.
 
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2/12/2015 9:10 AM
 
Kevin Smith
No Ranking


Joined: 7/16/2010
Posts: 17
I'm just not sure why... in the event of not receiving any success code back from Authorize.Net why it would allow the transaction to complete successfully.
 
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2/12/2015 10:12 AM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452
If you email your site url and admin login to support@smith-consulting.com we will login to your site and see if we can find the issue.
At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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2/12/2015 11:39 AM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Kevin,

Are you using a Live or Test Auth.net account?

Is "Test Mode" at Auth.net enabled or disabled?
 
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