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3/7/2011 2:02 AM
 

Hi There

i tried to use Eway( Australia) as my payment gateway and have typed in the Customer ID but it doesnt work.

could you please tell me what do i need to do to get the payment gateway working?

thank you

Frances

 
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3/7/2011 2:09 AM
 

What version of the cart are you running? What is the message returned from the gateway?


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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3/7/2011 2:24 AM
 

hi There

its 4.0

and i gt the message below

We couldn't complete your payment.

Status : False
Message : Error: XML not formated correctly to eWAY standards. Reason:Whitespace is not allowed at this location. Error Code:-1072896749

thank you

 
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3/7/2011 2:47 PM
 
eWAY seems to work fine for me (version 3.96 then 4.21).

Check that the credit card doesn't have spaces, and that you don't have any html accidentally embedded within the order (e.g. product or variant descriptions with line breaks).
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartIntegration for Eway AustraliaIntegration for Eway Australia