I installed a trial version to a site, and after adding some products, wanted to update to the licensed version. After purchasing and placing the license files, nothing changed. I cleared the cache, reset the application, still nothing. Waited a couple days, did the same, and still no change.

I noticed that the demo that I installed was version 4.26, but when I purchased the module, the version sent to me was 4.24, would this cause a problem?

I really don't care if what version I have, I just want everything to work as intended. I am not sure if it is due to being the trial version or not, but I also noticed the Variants feature is giving me an "Object+reference+not+set+to+an+instance+of+an+object" error.

Any assistance with this would be helpful. And please no offers of purchasing an install service, as this should be able to be done by the end user.

Thanks,
Jeremy

Seems counter productive to have to uninstall a demo, if that's the case. I'll do just that as soon as I get some clarification on my other post about uninstall issues.

I really find this store to be the best for features, but it seems to be very problematic for installs, uninstalls and random glitches every time I've used it.

Thanks for the response.

Jeremy

I can see the download link to the left, but I do not have permission to access the page. Can I be granted access? I have registered a few licenses, but none on this account I guess.

Thanks,
Jeremy

Hi Guys,

Please send your purchase receipt and your UserID on our site to kevin@smith-consulting.com and I will give you access to the downloads page.

Thanks, Kevin