I have installed the cart software (I have been through this more than 1 time before) – I have installed the license file no issues at all…

I go to add a product detail module to child page below the Smith.Cart Buy.Now page and I get the following error:

This particular store will not have any gateway as they only bill later and take phone payment, however no emails come through. This has been an ongoing issue with me on my sites.

I have DNN 5.6.3 and the latest version of the cart (4.42)

Here a few event logs from when I try to reach the page by clicking on an item that has variants:

AssemblyVersion: 5.6.3
PortalID: 1
UserID: 144
ActiveTabID: 286
ActiveTabName: OUPS Product Details
RawURL: /Home/PromotionalCatalog/OUPSPromotionalCatalog/OUPSProductDetails.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://oups.org/Home/PromotionalCatal...
UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; BO1IE8_v1;ENUS)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 5daef2a9-fab6-4510-84ea-89b5767b3327
InnerException: Object cannot be cast from DBNull to other types.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.DBNull.System.IConvertible.ToBoolean
StackTrace:
Message: System.InvalidCastException: Object cannot be cast from DBNull to other types. at System.DBNull.System.IConvertible.ToBoolean(IFormatProvider provider) at System.Convert.ToBoolean(Object value) at Smith.DNN.Modules.ProductDetail.ProductDetails.AddProductVariants(ProductsInfo pinfo) at Smith.DNN.Modules.ProductDetail.ProductDetails.Page_Init(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnInit(EventArgs e) at System.Web.UI.UserControl.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Modules.ModuleHost.InjectModuleContent(Control content) at DotNetNuke.UI.Modules.ModuleHost.LoadUpdatePanel() at DotNetNuke.UI.Modules.ModuleHost.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at DotNetNuke.UI.Containers.Container.get_ModuleControl() at DotNetNuke.UI.Containers.Container.ProcessModule() at DotNetNuke.UI.Skins.Pane.InjectModule(ModuleInfo objModule)
Source:
Server Name: WEBSERV01

ModuleId: -1
ModuleDefId: -1
FriendlyName:
ModuleControlSource:
AssemblyVersion: 5.6.3
PortalID: 1
UserID: 144
ActiveTabID: 286
ActiveTabName: OUPS Product Details
RawURL: /Home/PromotionalCatalog/OUPSPromotionalCatalog/OUPSProductDetails.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://oups.org/Home/PromotionalCatal...
UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; BO1IE8_v1;ENUS)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 0284cfe1-d648-4d81-9019-3ab70cdecb38
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Containers.ActionBase.get_ActionRoot
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionBase.get_ActionRoot() at DotNetNuke.UI.Containers.ActionBase.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: WEBSERV01

Please let me know what the issue possibly. I need to get this setup for my client and don’t understand why these issues keep coming up – especially the email problems.

Keep in mind. I can send a test DNN SMTP email from the host setting and I get that test message fine. But the cart software itself does not send the message. This is happening on both this new site I am setting up and also a site I had setup which uses our own custom gateway. At this point I can hold the gateway responsible for teh email issues since this new deployment is set to manually fulfill the order.

UPDATE: Just as a follow up… I get an email from the system, but it is completely blank… no subject or contents at all. It routes to my junk folder (most likely due to not having any content) I assume it is from the cart because the time stamp does coincide when I would have placed the test orders.

Please advise.

Kevin,

The email templates worked perfect. Thank you. However, I still have an issue with the product details page.

I started from scratch by deleting the old product page. Created a new page and then added the Product Details module to it. However the page only displays an empty module that I cannot change the setting of (to set what page the buy now module is on. and I get this error on the page:

A critical error has occurred. The EnablePartialRendering property cannot be changed after the Init event.

Not sure why everythign else is working except this particular module. Please advise. I think after this is fixed I should be good to go.

Let me know Thanks.