HomeHome Product Discus... Product Discus...SmithCartSmithCartProduct Variants - Required - CanProduct Variants - Required - Can't Add To Cart
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8/28/2011 8:02 PM
 
Dee Mock
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Joined: 7/30/2011
Posts: 18

Right now we are trying to set up a product with two variants that are required (radio button & dropdown list) - if I just click add to cart it refreshes the product details page without any of the details on the page - just the tabbed descriptions. It does not say that the item is required it just displays a mostly blank page.

 
http://stearnsviolins-com.web37.winsvr.net/rent/ContractDetails.aspx - at this page if you just click "Add to Cart" without marking "yes" or "no" it refreshes the page with a mostly blank product details page.
 
The other thing that happens on the product details page is if I choose "yes or no" or choose a different size it does the same product details page refresh with only the tabbed section in the page. I'm running this install of Smith Cart in DNN 6.0.
 
Thanks.
 
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8/29/2011 5:35 PM
 
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Joined: 1/1/0001
Posts: 0

Hi Dee,

I just tried to re-produce this error on my test portal and was unable to recreate this issue of the screen refreshing with a blank page but I may not have the exact same configuration as you. I was however able to add the item to the Cart without selecting a required drop-down selection and i have forwarded this into programming. Can you login to our test site http://www21.smith-consulting.com/ and try to replicate the issue you are experiencing? This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install. Please send an email to kevin@smith-consulting.com if you need login credentials.

Thanks,
 
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9/4/2011 6:57 AM
 
Dee Mock
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Joined: 7/30/2011
Posts: 18
Kevin - I have started a new store in a child portal - I have set it up exactly like your test site. I still am getting the same results. What version of Smith Cart is the test site? I'm running 4.48v. I don't know if this is the issue or what could be the issue. I will see about upgrading to the latest version to see if that fixes my issue. Please do let me know what version the test site is running though. Thanks.

Dee
 
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9/4/2011 8:32 AM
 
Dee Mock
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Joined: 7/30/2011
Posts: 18
Kevin - I just upgraded to 4.57v and I now no longer have the refresh blank page issues I was having with 4.48v. Must have been a bug. Thanks for the upgrade access.

Dee
 
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9/5/2011 2:17 PM
 
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Hi Dee,

Thanks for posting back with an update and I'm glad we were able to resolve the issue.

Thanks,
 
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