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9/5/2011 4:27 PM
 
Daniel Taft
8th Level Poster


Joined: 8/1/2010
Posts: 252
Hi All,

Testing version 4.57 with DNN 6.0.1 and found an error processing a payment. After the continue button is hit, the customer sees:

A critical error has occurred. An unexpected error has occurred.

Help!
 
Attached are my Google E-commerce cart settings.

And here is the event viewer:

AssemblyVersion: 6.0.1
PortalID: 0
ActiveTabID: 61
ActiveTabName: Online Store
RawURL: /Online-Store/ctl/ConfirmStatus/mid/547.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.mysite.com.au/Online-Store/ctl/ConfirmStatus/mid/547.aspx
UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 820e4e22-91e0-4cc6-9076-1ccecec6b22e
InnerException: Unhandled Error Adding Module to ContentPane
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.ConfirmStatus.SubmitGoogleEcommerce
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.ConfirmStatus.SubmitGoogleEcommerce() at Smith.DNN.Modules.BuyNow.ConfirmStatus.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Modules.ModuleHost.InjectModuleContent(Control content) at DotNetNuke.UI.Modules.ModuleHost.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at DotNetNuke.UI.Modules.ModuleHost.get_ModuleControl() at DotNetNuke.UI.Containers.Container.get_ModuleControl() at DotNetNuke.UI.Containers.Container.ProcessModule() at DotNetNuke.UI.Skins.Pane.InjectModule(ModuleInfo module) --- End of inner exception stack trace --- at DotNetNuke.UI.Skins.Pane.InjectModule(ModuleInfo module) at DotNetNuke.UI.Skins.Skin.InjectModule(Pane pane, ModuleInfo module)
 
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9/6/2011 1:45 AM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Daniel,

I am unable to replicate this error on our test portal, but I may not have the same configuration as you. Are you using the "Success Redirect URL" feature in the Confirmation Status Page Setup section of the Cart Settings?

Thanks,
 
New Post
9/6/2011 2:55 AM
 
Daniel Taft
8th Level Poster


Joined: 8/1/2010
Posts: 252
Hi Kevin,

Yes I have a success redirect URL. It just goes to a simple thank-you page with one html message. The page is nested below the store page and not shown in the menu.

By the way, the purchase did go into our Google analytics account. I can see the item in our analytics account.

Any other advice?

Regards,
Daniel.
 
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9/6/2011 3:10 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Daniel,

This seems to have been an issue with the successful redirect URL and programming has addressed this in v.4.58 soon to be released. I will install this on our test portal which you have access to so that you can test with your configuration to determine if the issue has been resolved.

Thanks,
 
New Post
9/10/2011 1:43 AM
 
Daniel Taft
8th Level Poster


Joined: 8/1/2010
Posts: 252
Kevin wrote:
Hi Daniel,

This seems to have been an issue with the successful redirect URL and programming has addressed this in v.4.58 soon to be released. I will install this on our test portal which you have access to so that you can test with your configuration to determine if the issue has been resolved.

Thanks,

Hi Kevin,

 

Has this been included in the 4.58 release? Just hoping to get an idea when the bug fix can be expected.

 

Regards,

Daniel.
 
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9/12/2011 1:19 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Daniel,

Yes, this issue of not redirecting to the Success Redirect URL when clicking the Continue button after a transaction has been addressed in the v.4.58 release.

Thanks,
 
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