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11/4/2011 12:49 PM
 

I'm considering this module as well as a couple of others and one thing I'd like to setup is a free trial option and near the end of that trial I'd like an email to be sent to the user.  Also, for people that are paying annually, I'd send a reminder email that the annual payment will soon be deducted.  Have others that use this module done something similar, and if so, how?

Best,

Chris

 
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11/7/2011 10:21 PM
 

Hi Chris,

I suggest using Authorize.net as your Gateway. Smith Registration Pro email notifications to the portal admin and customer when a payment is made. Since the recurring billing is done by the payment gateway Authorize.Net will send email notifications on the following events:

  • Daily Transaction Summary — A daily summary of transactions associated with your subscriptions. This email type includes a CSV file each for successful and failed transactions.
  • Failed Transaction Notice — Notification of failed transactions for your ARB subscriptions.
  • Subscription Due for Expiration — Notification of upcoming subscription expirations.
  • Credit Card Expiration — Notification of upcoming credit card expirations for ARB subscriptions.
  • Subscription Suspension — Notification of suspended subscriptions for reasons of transaction decline, rejection, or error.
  • Subscription Expiration — Notification of subscriptions that have expired.
  • Subscription Termination — Notification of subscriptions terminated by the payment gateway.


Thanks,

 
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11/8/2011 6:29 AM
 

Kevin,

That sounds great for sending emails when someone is paying for a subscription!  But, what if I've setup a free trial that didn't require any credit card info?  It seems there isn't a way to automatically email that person to let them know the trial is ending?

Chris

 
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11/10/2011 9:47 PM
 

Hi Chris,

Currently the ability to send a reminder email for a free trial is not currently supported, email reminders are currently configured at the Auth.net gateway. If you would like to be provided with a fixed quote to add this feature, please do one of the following:

Thanks,

 
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