Hello,

Which version of the Cart are you currently running?

You can change the Payment Status of your orders using the following steps:

1. Navigate to the Manage Orders screen by selecting the Manage Orders or Payment History icon from the Cart Admin Menu.
2. Select the order you wish to change the Payment Status of to go to the Manage Order Detail screen.
3. Choose the Billing Info Tab
4. Change the Payment Status field to "Closed"
5. Save the Order at the bottom of the page.

Thanks,

Hello,

After manually changing the Pay Status text for your order to "Paid", you could modify the ManageOrders.ascx file to add an additional Order Status of "Paid" and also modifying the ShipOrders.ascx file to add the same Pay Status so you will be able to sort by the Order Status. This will allow you to have the ability to change the Order Status to "Paid" to allow you to filter the Manage Orders screen by Order Status.

Thanks,

Hello,

The Payment Status which can be viewed in the textbox on the Manage Order Details screen will display the Pay Status which is returned from the Gateway. If you change it to "Paid" for example, there will be no negative effect and if you follow the instructions above, you will be able to filter by this new status on the Manage Orders screen by Order Status.

Thanks,