Scott Kelly wrote:
You can only configure one product level email per product. If you have defined 2 product level emails for a single product the cart will pick up and send the first one in the list. To fix the issue, from the Manage product level email screen simply delete the product level email you do not want to use so you only have one product level email per product.
Hope this helps!
I defined these 2 templates via the Email Templates option in the Store Admin. That's at the store level, not the specific product. Where would I define multiple templates for a single product?
When I edit the product and choose "Email", the Product Email Setup opens and contains a dropdown to select from the templates. I can only select one. That always reverts to the first one created.
It appears that you cannot have multiple product emails that can be assigned to different products.