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8/31/2012 9:42 AM
 
Stephen Kramer
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Joined: 1/27/2011
Posts: 25
In the store settings under the Tax Setup menu, I have selected "Flat Tax in Taxable States List" and selected Massachusetts from the list, and entered a tax rate of 6.25.

However, when customers from Massachusetts place an order, no sales tax is being charged.
 
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8/31/2012 5:15 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi,

In order to help troubleshoot this issue we need the following:

1. Which version of Smith Cart you are currently running.

2. Which version of DNN you are running.

3. Which Payment Gateway are using.

3. Screen shots of your Cart Settings; General, shipping and tax sections.

Thanks,
 
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