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10/9/2012 10:21 PM
 
Hi,

Can we have loading icon when i change from one pic to another pic in the product detail module. i.e., we will be having 3 thumbnail images in the product detail page. I selected zooming option for that and when i try to change from 1st image to 2 nd image, it is taking time. In that gap can we show loading icon?? Users will assume like ok the pic is loading. Without that loading icon, users will not able to identify whether pic is loading or not. Please let me know how can i do this?

Thanks,
Swetha.
 
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10/13/2012 7:16 PM
 
Hi Swetha,

Which version of the Cart and DNN are you currently using?

Which SQL version are you currently running?

In your Product Details module settings which Image Gallery option do you have selected? Enable Image Gallery with Zoom Effect or Enable Image Gallery with Lightbox Effect?

Thanks

 
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10/14/2012 10:48 PM
 
Hi Kevin,

I'm using Smith cart 5.0 and DNN 6.0, SQL version 2008

I have selected "Enable Image Gallery with Zoom Effect" in my product detail module settings.

When I try to change from one pic to another pic, there is no loading icon showing, the user will not know whether the pic is loading or not.

Thanks,
Swetha.
 
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10/16/2012 4:24 PM
 
Hi Swetha,

I have not been able to replicate an issue of changing from the 1st image to 2nd image taking time to load. As soon as selecting the next image the switch is immediate. You can confirm this at the following link: http://www21.smith-consulting.com/Sto...

You may be experiencing a slow load due to hosting are the bandwidth issue. It is possible to add a loading icon but the change will need to be made in the code behind. I will add this to our Dev List to be added in the future or if you would like to be provided with a fixed quote to priorirtize the item please do one of the following:

Submit a quote request here http://www.smith-consulting.com/servi...
Email sales@smith-consulting.com

Thanks,
 
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10/16/2012 11:05 PM
 
Hi Kevin,

I'm not able to replicate the same issue in your cart. But please have a look at my site. Please see my issue in the below link. Please let me know where is the issue.

http://aaliyawoman.com/pd/tabid/88/ProductID/65/Arianna/Default.aspx

Thanks,
Swetha.
 
New Post
10/17/2012 9:38 AM
 
Swetha,

Upon my first time  visit to your site, I did click from the default picture to the second one. I took a good while. For the first 10-12 seconds, I did not see anything, but at the last 15 seconds, I did see an icon that said it was loading. Below is what I saw (screenshot). Said "Loading Zoom". The others did not do the same. How big in size are your pictures. Size as in kbs or mbs? Keep a backup of these original images and try resizing them to a smaller file size and upload them to see if this resolves the issue. Just my suggestion.
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10/19/2012 7:01 AM
 
Hi Constantine,

Thanks for your reply :-) Glad you helped me..

Images in my site are in MB's not in KB's, I resized the pics and tried uploading in my site. Now its loading fast. What I'm talking about is not about zooming images but the three small pics(Thumbnails) are loading very slow and the loading icon is missing when I change from 1 pic to another pic. Anyways you helped me in resolving my issue.

Tons of thanks :-)
Good Day!!!!

Thanks,
Swetha.
 
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10/22/2012 2:20 PM
 
Hi Swetha,

Thanks for posting back that resizing the images was the resolution. Glad to hear this issue is resolved.

Thanks,
 
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