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1/11/2011 10:48 AM
 

I have a customer who is in Canada.

When she goes to check out, the country correctly says canada, but the states populate with US states. Then the ship methods are incorrect when that happens. To fix this, if she changes her country to USA, so that it does a post-back, then re-selects Canada (so it does another post-back), the canadian provinces are then populated correctly.

 
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1/11/2011 11:17 AM
 

What page are the states incorrect on the cart page or the step 1 page?

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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1/11/2011 1:17 PM
 

The first checkout screen, where you choose your shipping method.

 
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1/11/2011 1:39 PM
 

Is that the cart page or the step 1 page?

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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1/11/2011 2:44 PM
 

The cart page, I believe. As soon as I click "Checkout". That page.

 
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1/13/2011 2:45 PM
 

I can confirm this.

You go to the first checkout page. If Canada was last saved in your cart, you leave the cart, come back, click Change Address, the dropdown shows US States. You change the country to anything, then back to Canada, the Canadian states do show.

 
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1/13/2011 2:51 PM
 

What page are the states incorrect on the cart page or the step 1 page? If you look at the url it will tell you the page name step1 or cart.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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1/14/2011 6:06 AM
 

Well, on my site the URL is:

https://www.advantageemblem.com/Home/StockPatchStore/tabid/84/ctl/Cart/mid/951/Default.aspx

 
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